Privacy Policy

Last updated: February 13, 2025

AutoLogix, a subsidiary of Lucent Information Technology a software development and ICT based company values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our web application, mobile application, and related services (collectively, the "Services").

By using AutoLogix, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

  • Name, email address, and account credentials
  • Billing information (if applicable)
  • Organization details (if you are part of a fleet or company account)

1.2 Vehicle & Maintenance Data

  • Vehicle details (make, model, year, VIN, license plate, odometer readings)
  • Maintenance logs (service type, date, cost, provider, notes, attachments)
  • Reminders and scheduling preferences

1.3 Usage Data

  • Log files, IP address, browser type, operating system
  • App usage statistics and analytics

1.4 Uploaded Content

  • Photos of vehicles, receipts, and documents (insurance, registration, etc.)

3. How We Use Your Information

We use collected information to:

  • Provide and improve the Services
  • Maintain accurate vehicle maintenance records
  • Send reminders and notifications
  • Generate analytics and cost summaries
  • Support customer service inquiries
  • Enforce our Terms of Service
  • Comply with legal obligations

4. How We Share Information

We do not sell your personal information. We may share data only in the following cases:

  • Service Providers: With trusted third parties (e.g., cloud hosting, payment processors) who help us operate AutoLogix.
  • Legal Compliance: When required by law, regulation, or legal process.
  • Business Transfers: In case of merger, acquisition, or sale of assets, your information may be transferred.
  • Organization Accounts: If you are part of a fleet or company account, administrators may access your vehicle and maintenance data.

5. Data Storage & Security

  • Data is stored securely using industry-standard encryption.
  • Access is restricted to authorized personnel.
  • We implement safeguards to protect against unauthorized access, alteration, disclosure, or destruction.
  • While we strive to protect your data, no system is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information
  • Export your data in a portable format
  • Restrict or object to certain processing activities
  • Withdraw consent for optional features (e.g., marketing emails)

To exercise these rights, contact us at: support@autologix.org

7. Data Retention

We retain your information as long as your account is active or as needed to provide Services. We may retain certain data for legal, accounting, or operational purposes.

8. Cookies & Tracking

AutoLogix may use cookies and similar technologies to:

  • Authenticate users
  • Remember preferences
  • Analyze usage patterns
  • Improve performance

You can manage cookies through your browser settings.

9. Third-Party Services

Our Services may integrate with third-party tools (e.g., AWS, PayPal). These providers have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

AutoLogix is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the "Last Updated" date revised. Significant changes may be communicated via email or in-app notifications.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

AutoLogix Privacy Team
Email: support@autologix.org